What is the most important signal a supervisor will get that a new employee is likely to be a valuable performer in the future of the organization?
Although intelligence, skills, and abilities all play key roles in an employee’s success, the one most outstanding ability that reinforces all others is effective workplace communication. Effective workplace communication is an ongoing problem in most work organizations. There is no end to managing communication and improving upon communication systems. Human relations in business and productivity at every level depend on effective communication. Consider the information, ideas, thoughts, opinions, and plans organizations must transmit daily to drive productivity. And consider the importance or role of communication in conflicts, morale, creativity, feedback, and motivation. Without communication, nothing moves. Since many employees, and people in general, struggle with communication roadblocks that range from avoiding communication to denial of the need for it, an employee who can intuitively judge how much information you need, and when and how often you need it, is a real find.
– University of Texas Employee Assistance Program “Frontline Supervisor”
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