If you switched health plans or enrolled a dependent in a health plan during Summer Enrollment, you’ll receive a new medical ID card in the next few weeks. Please use your current card through August 31, and begin using your new card on September 1.
All HealthSelectSMof Texas participants – even those who aren’t new to the plan — will receive a new ID card in the mail in late August. The new HealthSelect of Texas cards have updated information on how to speak with a nurse, by calling the main HealthSelect number, (866) 336-9371.
If you don’t receive your medical ID card by September 1, call your health plan
Your health plan can mail another one. Or if you already know your Member ID, you can log into your health plan’s website and print out a temporary card.
HealthSelect of Texas
UnitedHealthcare
(866) 336-9371, TTY: 711
KelseyCare powered by Community Health Choice
(844) 515-4877, TTY: 711