Benefits

New online service for disability claims

The Texas Income Protection PlanSM (TIPP) has a new online self-service feature that lets active employees file short-term and long-term disability claims and check claim status at any time.

Participants must log in to their accounts from the TIPP Self-Service button on top of the TIPP home page to file or check claims online.

Please remember that only active employees will be able to use this feature. TIPP participants who’ve left state employment should file claims by phone.

Any participant can still file a claim and check claim status by calling TIPP Customer Care at Aon Hewitt toll-free at (855) 604-6230 (TDD – 711), 7 a.m. – 7 p.m. CT, Monday – Friday. A claim manager will contact the participant within 24 hours after filing a claim (online or by phone).

Participants should file claims as soon as they know they’ll be out of work due to disability. This will ensure they get their disability claims processed in a timely manner.

Categories: Benefits, Your Pay

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.