Get answers to questions about disability insurance

Having the right information at the right time is crucial when making important decisions such as disability coverage.

Two ways to learn about TIPP

  • Online: Visit for information about disability coverage. The website has information such as TIPP User’s Guide, FAQs, Fact Sheet and more. The homepage also has a link to the new self-service feature which allows participants to file a disability claim, upload documents and check claim status’ online.
  • By phone: Call TIPP Customer Care toll free at Aon Hewitt (855) 604-6230 (TDD – 711), 7 a.m. – 7 p.m. CT, Monday – Friday.