In August, separate ID cards for medical and prescription drug coverage will be mailed to every covered member, and their covered dependents, enrolled in HealthSelectSM of Texas and Consumer Directed HealthSelectSM.
Blue Cross and Blue Shield of Texas will mail medical ID cards; OptumRx will mail prescription drug ID cards. All participants should receive both ID cards by September 1, 2017.
ID cards will be mailed to the address ERS currently has on file. If participants do not receive new ID cards by September 1, 2017, you should call:
- Blue Cross and Blue Shield of Texas at (800) 252-8039, (TDD: 711) for medical ID cards; or
- OptumRx at (855) 828-9834, (TDD: 711) for prescription drug ID cards.
Please remember to let your doctors, hospitals and other providers know that your medical insurance plan has changed. All participants and dependents will need to show your new cards to all of your medical and prescription drug providers beginning September 1. You will no longer be able to use the combined medical/pharmacy ID card after August 31, 2017.
Source: ERS News About Your Benefits