How can I get employees to come forward in a straightforward manner to discuss their concerns about the work unit? Some pout and complain to peers but in meetings never speak up. I think the behavior leads to morale issues and encourages similar behavior in others. Even if […]
Research has shown that 60 percent to 70 percent of our communication is nonverbal. If that’s true, how important is your smile? It’s enormously important. Advertisers on television understand the importance of the smile. So do telemarketers whom you never see. They are taught to smile while speaking […]
You don’t have to be a toady to get ahead at work, but staying on your boss’s good side is a positive strategy. Smart employees do their best to steer clear of these management pet peeves: Tardiness/excessive absenteeism. Managers cant’ make plans if they don’t know when – […]
I am a new manager in my organization and I want to do a good job. I am not trying to be liked, but I know leadership is not like it is on a TV show where being a “tough guy” and intimidating can still leave employees thinking […]
You have parties, shopping, cooking — and don’t forget your job. Try these tips from Monster members for getting it all done!