Author Archives


New Online Service: my Social Security account

The Social Security Administration is offering a new personalized, secure online service: my Social Security account. More than 60 million Social Security beneficiaries and Supplemental Security Income recipients can now access their benefit verification letter, payment history, and earnings record instantly using an online account.  Social Security beneficiaries can also change […]

Dental Choice Plan Maximum Starts Over

If you participate in the State of Texas Dental Choice PlanSM, please note the following: The Dental Maximum Benefit is the amount of benefits the State of Texas Dental Choice PlanSM will pay during a calendar year.  Once you reach the Maximum Benefit, you must pay all additional […]

The Break Room Code of Silence

How can I get employees to come forward in a straightforward manner to discuss their concerns about the work unit?  Some pout and complain to peers but in meetings never speak up. I think the behavior leads to morale issues and encourages similar behavior in others. Even if […]

Reasons to Smile

Research has shown that 60 percent to 70 percent of our communication is nonverbal.  If that’s true, how important is your smile? It’s enormously important. Advertisers on television understand the importance of the smile. So do telemarketers whom you never see. They are taught to smile while speaking […]