Accepting constructive criticism from others is a learned skill requiring a healthy perspective to avoid perceiving well-meant feedback as an insult or assault. To accept feedback in stride and to feel the gain rather than the pain, view feedback as less of a challenge for you than for […]
Question: What are soft skills and how do I develop the soft skills I am lacking or that need improvement? Do EAPs do soft skills training? I once was criticized for my lack of follow-through and poor communication, but I don’t see these as EAP issues. Answer: […]
How can I get employees to come forward in a straightforward manner to discuss their concerns about the work unit? Some pout and complain to peers but in meetings never speak up. I think the behavior leads to morale issues and encourages similar behavior in others. Even if […]
I am a new manager in my organization and I want to do a good job. I am not trying to be liked, but I know leadership is not like it is on a TV show where being a “tough guy” and intimidating can still leave employees thinking […]
Looking for a quick and easy way to spot your leadership weak points? Send this list to your employees. Tell them to circle any that apply to you, anonymously. Take the top two and fix them. 7. You don’t prioritize. Everything is important and the result is chaos. […]