Category: Managers

Constructive Criticism: Feel the Gain

Accepting constructive criticism from others is a learned skill requiring a healthy perspective to avoid perceiving well-meant feedback as an insult or assault. To accept feedback in stride and to feel the gain rather than the pain, view feedback as less of a challenge for you than for […]

Soft Skills

Question: What are soft skills and how do I develop the soft skills I am lacking or that need improvement?  Do EAPs do soft skills training? I once was criticized for my lack of follow-through and poor communication, but I don’t see these as EAP issues.   Answer: […]

The Break Room Code of Silence

How can I get employees to come forward in a straightforward manner to discuss their concerns about the work unit?  Some pout and complain to peers but in meetings never speak up. I think the behavior leads to morale issues and encourages similar behavior in others. Even if […]

7 Reasons Your People Hate You

Looking for a quick and easy way to spot your leadership weak points?  Send this list to your employees.  Tell them to circle any that apply to you, anonymously.  Take the top two and fix them. 7.  You don’t prioritize.  Everything is important and the result is chaos.  […]